As our firm has grown, we have continued to hire individuals who share our 100% commitment to client service. Despite our significant growth, we remain nimble, creative and proactive, earning ourselves a reputation for providing the highest level of service in the most timely manner. We're known for owning your problem and we won't rest until it's resolved.
Because we understand that urgent benefit questions may arise at any time, we have gone to great lengths to ensure that you will always be able to speak with someone "live". Our consulting team is available 24/7 - cell, e-mail, office phone – to assist our clients with day-to-day issues or more difficult problems that may require further understanding and analysis.
Ultimately, Boston Benefit Partners is dedicated to becoming the "back room" for our clients. Toward that end, our process includes providing a detailed annual Consulting Schedule, as well as an Open Items Checklist. By utilizing these tools in conjunction with our practical methodology, the end result is that we stay ahead of issues and alleviate most of your problems even before they arise.
For additional information on day-to-day support email Piper McNealy at firstname.lastname@example.org, or call us at 617-570-9100.