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Alice
Lam, Consultant 
Alice
Lam began her professional career in 1998 in the Claims Operations
Department at Tufts Health Plan, a major New England managed
care firm. In 2000, she joined Boston Benefit Partners, LLC
as an analyst, and was promoted on October 1, 2005 to consultant.
Ms.
Lam has considerable experience with claim processing, claim
administration, client management and reporting documents.
Ms.
Lam's responsibilities include:
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Support
of the client team by responding to client and vendor
requests in a timely fashion.
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Analysis and reporting of carrier bid specifications,
which includes, but is not limited to, gathering and analyzing
client and plan data, fielding carrier questions, developing
financial spreadsheets, assisting with preparation of
marketing reports, attending carrier interviews, and assisting
with implementation.
- Preparation
of annual renewal reports.
- Preparation
and execution of daily client requests, as well as ongoing
reporting such as monthly claims packages.
- Research
of legal, legislative, administrative, and financial issues
in response to client inquiries.
- Initial
review of all contract documents, communicating edits and
changes to vendors.
- Management
of carrier commission agreements and agent/broker licensing.
Ms. Lam attended Simmons College and is pursuing her certificate
in Pension and Employee Benefits Administration at Bentley
College. She
is a member of the New England Employee Benefits Council (NEEBC),
the International Foundation of Employee Benefit Plans (IFEBP),
and WorldatWork.
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